Face ID is optional at Chronox
Using Face ID to clock in and out is your choice. You can say no when you sign up, change your mind later, or never enroll at all — and it will never cost you pay, hours, or your job. When someone doesn't use Face ID, a foreman simply records their time by hand.
Chronox verifies who is punching in with a face scan so hours can't be padded or clocked by someone else. That verification is helpful, but it is never mandatory on our end. This page explains, in plain language, every way a worker can opt out and still get paid for every hour worked.
1. Enrolling is voluntary — and declining carries no penalty
Before your very first scan, Chronox shows you the biometric consent and retention terms and asks you to sign. You are free to decline. The app will not enroll anyone who has not signed a consent — that gate is built into the system, not left to a manager. Declining does not affect your pay, your scheduled hours, or your standing at work in any way. If you decline, your time is recorded the manual way described in section 3.
2. You can withdraw consent anytime, right in the app
Changing your mind is always allowed. You may withdraw your Face ID consent at any time, and you do not need a reason.
- In the Chronox app, open your dashboard and find the “Privacy & Face ID” card.
- Tap “Request consent withdrawal” and confirm. (You can cancel a pending request anytime before it’s processed.)
- Your employer processes the request promptly — your stored face template is then permanently deleted and a deletion receipt is logged as proof.
If you can't reach that screen — for example, you punch on a shared foreman device and don't have your own login — you can withdraw consent in writing through your employer, or by emailing privacy@chronoxapp.net. Either way, destruction of your face data is automatic and receipted, and it does not touch your time records: every hour you've worked stays on the books.
3. You can be marked exempt — a foreman records your time by hand
Chronox includes a per-worker Face ID exemption. When a worker is marked exempt, the system collects no biometric data from them at all. This is designed for the field: it applies to field workers and foremen alike.
For an exempt worker, the foreman records their clock-in, clock-out, and breaks manually from the same screen used to run the rest of the crew's day. The worker still appears on timesheets, still gets job-costed, and still gets paid normally — they simply never scan a face. If you'd rather not use Face ID, ask your foreman or office to mark you exempt.
4. Religious and disability accommodation
If you object to Face ID for religious reasons, or you have a disability or medical reason that makes face scanning difficult or inappropriate, you are entitled to an accommodation. In practice the accommodation is the same reliable fallback described above: you are marked exempt and a foreman records your time manually, with no penalty and no loss of pay or hours. Employers using Chronox maintain an accommodation procedure for exactly these requests. You never have to explain more than you're comfortable sharing.
5. No retaliation — ever
Declining to enroll, withdrawing your consent, asking to be marked exempt, or requesting an accommodation cannot be held against you. It cannot cost you pay, hours, assignments, discipline, or your job. A genuine, penalty-free alternative to face scanning is always available, which is what keeps your consent truly voluntary. If you ever believe you were penalized for opting out, contact us at the address below.
How your face data is handled if you do use Face ID
If you choose to use Face ID: what's stored is an encrypted mathematical template, not a photograph, and it's used for one thing only — verifying it's really you at punch time. It is never sold, never shared for profit, and never used to train AI models. It's deleted automatically when you leave, when you withdraw consent, or at the legal deadline — whichever comes first. The full details are in our Biometric Retention & Destruction Policy, our No-Sale / No-Harvest Pledge, and the Privacy Policy.
Questions or a request?
To decline, withdraw consent, ask to be marked exempt, request a religious or disability accommodation, or raise a concern about retaliation, contact privacy@chronoxapp.net. Employee requests are also handled through your employer, which verifies your identity. We respond within the timelines the law requires.
Related: Privacy Policy · No-Sale / No-Harvest Pledge · Biometric Retention & Destruction Policy · Accessibility