Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Foundation Digital LLC, an Illinois limited liability company that operates Chronox (“Chronox,” “we,” “us,” or “our”), and govern your access to and use of the Chronox timekeeping and field-operations application and related services (the “Service”). Please read them carefully. If you are using Chronox on behalf of a company, you agree to these Terms for that company.

1. Acceptance

By creating an account, signing in, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Who can use Chronox

You must be at least 16 years old and authorized by your employer (the “Company”) to use Chronox. Workers aged 16-17 may use Face ID or Photo timekeeping only after a parent or guardian's consent is on file with the employer and an administrator has signed off - the system requires proof of age (date of birth or an administrator's 18+ attestation) before enrollment and blocks enrollment for known minors without guardian consent. Chronox is not offered to workers under 16. If you use Chronox for a Company, you represent that you have authority to act on its behalf.

3. Accounts & security

• Keep your login credentials confidential and don’t share your account.
• You’re responsible for activity that happens under your account.
• Tell your administrator or info@chronoxapp.net right away if you suspect unauthorized access.

4. Acceptable use

When using Chronox, you agree not to:

• Pad time, falsify hours, or submit time you didn’t work.
• Clock in or out for someone else (“buddy-punching”) or let someone do it for you.
• Tamper with, spoof, or circumvent GPS/location or Face ID verification.
• Upload unlawful, infringing, or harmful content, or interfere with the Service’s security or operation.
• Access data you’re not authorized to see, or use the Service to violate any law or your Company’s policies.

5. Time-entry accuracy

Chronox is a system of record for hours worked and field activity. You agree to enter time and field information accurately and promptly. Your Company relies on this data for payroll and compliance, and inaccurate entries can have legal and financial consequences.

6. Biometric & location features

• Where enabled, Chronox uses Face ID to verify identity at clock-in and uses device location to geo-tag submissions, as described in the Privacy Policy.
• Companies that enable these features are responsible for providing any legally required notices to, and obtaining any required consent from, their workers.
• Individuals may decline or withdraw biometric consent; contact your administrator about alternatives or email privacy@chronoxapp.net.

7. Your content

You and your Company retain ownership of the data and content you submit (time entries, field records, photos, signatures, and similar). You grant Chronox a limited license to host, process, and display that content as needed to provide the Service to your Company. Chronox does not use your content - and never uses biometric data - to train, improve, evaluate or benchmark any machine-learning model, ours or anyone else's. We handle your content in line with our Privacy Policy.

8. Third-party services

Chronox relies on third-party providers (for example cloud hosting, sign-in, maps, payments, messaging, and payroll-export integrations). Your use of those features may also be subject to the third party’s terms. We’re not responsible for third-party services we don’t control.

9. Subscriptions & billing

• Paid plans are billed through our payment processor (Stripe) on the plan and cycle selected by the Company.
• Fees are charged in advance and, unless stated otherwise, are non-refundable except where required by law.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period - monthly plans every month, annual plans every year - at the then-current rate for your plan, and they continue to renew until you cancel. We will tell you the renewal amount and date before you buy, send you a confirmation you can keep, and email you a reminder at least 30 days before each annual renewal.
• How to cancel. You can cancel at any time from Settings → Billing in the app, with no phone call and no retention conversation. Cancelling takes effect at the end of the period you have already paid for, and you keep access until then. Cancelling is always at least as easy as signing up.
• Refunds. Fees already paid are not refunded for partial periods, and the lifetime licence is a one-time, non-refundable purchase - except where a refund is required by law. Your data exports to CSV at any time, before or after cancellation.
• The Company is responsible for applicable taxes.
• We may change pricing on a going-forward basis with reasonable notice.

10. Availability & changes

We work to keep Chronox available and reliable, but we don’t guarantee uninterrupted service. We may add, change, or remove features, and we may perform maintenance that temporarily affects availability.

11. Termination

You or your Company may stop using the Service at any time. We may suspend or terminate access if these Terms are violated, if required by law, or to protect the Service or its users. On termination, your right to use the Service ends; data handling after termination follows the Privacy Policy.

12. Disclaimers

13. Limitation of liability

To the fullest extent permitted by law, Chronox will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Service is limited to the amount paid for the Service in the 12 months before the event giving rise to the claim.

14. Governing law

These Terms are governed by the laws of the State of Illinois and applicable United States federal law, without regard to conflict-of-laws rules. The state and federal courts located in Illinois have non-exclusive jurisdiction over disputes, and the parties consent to personal jurisdiction there. Nothing in this section limits either party's right to bring proceedings in any other court of competent jurisdiction, and nothing in these Terms limits any right you may have to bring a complaint before a privacy commissioner or other regulator of competent jurisdiction, including the Office of the Privacy Commissioner of Canada or a provincial commissioner.

For users and customers domiciled in Canada, the parties additionally submit to the non-exclusive jurisdiction of the courts of the province of the customer's domicile, and nothing in this section requires a Canadian party to litigate outside Canada.

15. Changes to these Terms

We may update these Terms from time to time. When changes are material, we’ll update the “Last updated” date and, where appropriate, notify you. Continued use of the Service after an update means you accept the revised Terms.

16. Contact

Questions about these Terms:

• Legal: info@chronoxapp.net
• General support: info@chronoxapp.net

Copyright and DMCA

If you believe content on Chronox infringes your copyright, send a notice to our designated agent at dmca@chronoxapp.net, or by mail to Foundation Digital LLC, Attn: DMCA Agent, 10549 Club Kilroy Road, Bridgeport, IL 62417, United States. Your notice must include the information required by 17 U.S.C. § 512(c)(3), including identification of the work, identification of the material claimed to be infringing and where it is located, your contact details, a statement of good-faith belief, and a statement under penalty of perjury that you are authorised to act. Full details are on our DMCA page.

Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

If we discontinue the Service

If Chronox elects to discontinue the Service generally, we will give your Company at least ninety (90) days' prior written notice and will keep data export working throughout that period, so your timesheets, jobs and payroll records can be taken out in full before anything is switched off.

Chronox is operated by Foundation Digital LLC (d/b/a Chronox), an Illinois limited liability company.